The short version: Amplitica is an on-premise enterprise AI platform. Customer data lives on the customer’s infrastructure — not ours. This document covers the limited personal data we process when you visit this website, contact us, or work with us as a customer or vendor.
Amplitica s.r.o., a company registered in the Czech Republic. Address available on request — write to info@amplitica.io for the registered seat and corporate identification number.
For the purposes of the EU General Data Protection Regulation (GDPR), Amplitica is the data controller for the data described in this policy.
This website uses minimal analytics. We do not set tracking cookies that require explicit consent. We may log:
If you email us, fill in a contact form, or book a demo, we collect what you give us — typically name, work email, company, and the content of your message. We use this only to respond to you and, if a commercial relationship begins, to manage that relationship.
For paid customers we additionally process: contract details, billing information, named user accounts of your administrators, and any support tickets you raise. We do not process the data your end-users put into the Amplitica platform — that data lives entirely on your infrastructure.
Amplitica is shipped as software you deploy on your own infrastructure. Data your employees, agents, or end-users put into the platform never leaves your network. Amplitica s.r.o. has no access to it, no copy of it, and no telemetry pipeline that would receive it.
This is enforced architecturally, not just contractually:
For the limited data we do process (website + commercial relationship management), we use a small number of vetted EU-hosted providers for hosting, email, accounting, and CRM. A current sub-processor list is available on request.
For the on-prem product itself: there are no Amplitica sub-processors. The customer chooses every component.
Under GDPR you have the right to:
To exercise any of these rights, write to info@amplitica.io. We respond within 30 days.
The personal data we process for the purposes described above stays in the EU/EEA. We do not transfer it to the United States or any other third country without an appropriate transfer mechanism (Standard Contractual Clauses or adequacy decision).
The Amplitica corporate environment runs with industry-standard controls: SSO with MFA, encrypted laptops, encrypted backups, principle of least privilege. The product itself is engineered with the same posture and ships secure-by-default.
If we materially change this policy we’ll update the date at the top and, for active customers, send a notification. Older versions are retained internally for audit.
Questions about this policy or about how we handle your data?